ID FAQs

FAQs for Indo market

What is Aman?
Aman is a product of PT Insurtech Technologies Indonesia, an insurance technology company based in Indonesia. Aman is a digital platform for Employee Benefi...
Sat, 18 Sep, 2021 at 3:24 PM
How does Aman fit into the current Employee Benefit ecosystem?
Aman complements the current ecosystem by filling in the digital gaps, particularly in processes and communication, which have been hindering the efficiency...
Sat, 14 Aug, 2021 at 11:44 PM
How is Aman different from the existing alternatives?
Aman focuses on providing a holistic solution for Employee Benefits, from lead generation to after-sales services. The complete offering ensures a seamless ...
Sat, 14 Aug, 2021 at 11:45 PM
What are the value propositions for insurance carriers, brokers, employers and employees?
You can find further details under respective sections for different stakeholders on our website here
Sat, 14 Aug, 2021 at 11:50 PM
We can only work with regulated businesses. Is Aman regulated in Indonesia?
Aman fully complies with the local laws in Indonesia Aman is registered with Kominfo (Ministry of Communication and Informatics) Aman is a member of Afte...
Sat, 14 Aug, 2021 at 11:53 PM
I have a concern over data security. What security measures is Aman using?
Aman complies with a set of stringent security standards required by Kominfo and Aftech. These security measures include: Two factor authentication for ac...
Sat, 14 Aug, 2021 at 11:55 PM
My business requires all customer data to remain in Indonesia. Where is Aman storing the data?
Aman complies with local requirements to host our data center on physical servers based in Indonesia. These servers are maintained and serviced by Google Cl...
Sat, 14 Aug, 2021 at 11:58 PM
How will Aman use the customer data?
Aman will only use the customer data for the purposes that have been expressly approved by customers, such as claim processing. Data sharing with any third-...
Sun, 15 Aug, 2021 at 12:00 AM
I’m an insurance company or broker interested in working with Aman to service my existing customers. Can you facilitate custom back-end integration?
Yes! Our back-end can be connected through API connections with various parties, including i) hospitals and clinics to receive claimant’s data, ii) insurers...
Sun, 15 Aug, 2021 at 12:01 AM
I’m an insurance company or broker and wee already have existing digital applications. Can we use Aman to complement, instead of replacing?
Definitely! Our mission here at Aman is to empower your Employee Benefits business, whether it means leveraging our comprehensive set of products or comple...
Sun, 15 Aug, 2021 at 12:02 AM